Covid-19 Update

Our customers, partners and people are at the heart of our business. To keep our people safe during Covid-19, we now have remote working in place and have temporarily closed Customer Services telephone lines.

We are currently experiencing high volumes of inbound enquiries from our customers relating to payment holidays. Please be assured that we are following best practices as issued by government advice along with our regulator the FCA.

Please do not contact us to chase for updates to allow us to work through these requests as quickly as possible. We’re doing everything we can to minimise delays and have implemented a number of measures to enable us to process the high volumes we are receiving. Where you have logged a payment holiday request with us, we will be in touch shortly via a letter to confirm the next steps directly with you. In order to ensure your credit rating is not adversely affected please don’t cancel your direct debit mandate in the meantime. 

Thank you for your patience and support whilst we work hard to manage your requests. We really do appreciate your understanding.

Click here for the full update on Covid-19.

Contact Form

Wish to make a complaint?

Main switchboard:

T: 0345 226 7367
Email enquiries desk

Commercial Vehicles and Construction

Broker Desk

T: 0345 266 6471
Email broker desk

Dealer Desk

T: 0345 266 6477
Email dealer desk

Customer Services

T: 0345 603 6492
Email customer service desk

Agriculture and Food

Broker Desk

T: 0345 266 6471
Email broker desk

Dealer Desk

T: 0345 266 6477
Email dealer desk

Customer Services

T: 0345 603 6492
Email customer service desk

Materials Handling

Dealer Desk

T: 0345 266 6477
Email dealer desk

Customer Services

T: 0345 603 6492
Email customer services desk

Print and Document Management

Sales Desk

T: 0345 266 6450
Email sales desk

Customer Services

T: 0345 266 6056
Email customer services desk

IT and Telecommunications

Sales Desk

T: 0345 266 6441
Email sales desk

Customer Services

T: 0345 266 6056
Email customer service desk