Commitment STAR awards
Taking time to recognise our people and the passion they put into their job is a fundamental feature of our ‘People Care’ and ‘Client Focus’ culture here at BNP Paribas Leasing Solutions.
In 2015 to support the launch of our 5 Customer Commitments, we launched the Commitment STARs programme, an initiative that seeks to recognise individuals that have demonstrated a passion for customer care and delivered outstanding service.
The Commitment STARs programme renews every month with five winners selected on a ‘peer to peer’ basis. From this pool of winners, five individuals – again voted for by their peer group – are crowned ‘Commitment STARs of the year’. These customer champions are announced at the annual business conference, attended by over 300 people from across the business.
The scheme has proven to be very popular with over 30 nominations being cast regularly on a monthly basis.